Contact Australia's only radar detector superstore.

Thank you for visiting our web page. Before contacting us, perhaps your question is answered below, please read our Frequently Asked Questions before contacting us. We respond to emails very quickly, usually same business day. If you do not receive a reply please check your spam filter or bulk mail directory. Western Australia is 2-3 hours behind the east coast, so please check time before calling. We work full time and are generally available by telephone during normal business hours, however we are very busy so the best way to contact us is by email, please read our frequently asked questions below before calling.  Our Morley showroom / warehouse is open Monday - Friday 9:00 - 5:00pm, Saturday 10:00 - 3:00pm.

• DO NOT CONTACT US FOR LEGAL ADVICE REGARDING SPEEDING FINES

Office and location of the Radar Detector Australia warehouse

Our office is located close to the major Morley Centro Galleria Shopping Mall, in a major retail and light industrial precinct. We are in the block of warehouses on the corner and our entrance is actually around the corner second from the end. One of the pictures below shows our office entrance and three allocated customer car parks. Office hours are from 9:00am - 5:00pm Monday to Friday.

Frequently Asked Questions;

Q1. Tell me about test drives

Unlike most suppliers, once you open your detector their "100% money back guarantee" does not apply. What point is a money back guarantee if you are not able to use the product? We are so confident in ALL products that we offer, if you are not satisfied we allow you to swap to another product within 7 days and simply pay the difference. Product must be in perfect as new condition with all accessories and packaging to be eligible.   

Q2. Tell me about your 7 day money back guarantee

We no longer offer a 7 day money back guarantee as it proved pointless, so we offer a full credit towards any other purchase of a similar priced or more expensive device.

Q3. Tell me about your cash discount system

Only when offered on selected products only as indicated in the product descriptions from time to time. Very simple, it costs us money to process a credit card transaction. So rather than pay the banks, we offer you the discount to pay cash. Cash means cash, no cheques, no EFTPOS. A genuine company GST receipt is still provided, your price includes GST so if you are eligible you can still claim a 10% GST input tax credit. Full warranty, support and service is provided. A requirement to obtain the cash discount is that you must present the EXACT cash amount, no change is given if requesting the 5% cash discount. The cash discount price only applies to main Radar Detector and Laser Jamming products, not accessories or other parts. The cash discount can not be used in conjunction with any other offer such as Finance or discount coupons etc. The cash discount program may be changed or withdrawn at any time without notice. THIS OFFER IS ONLY AVAILABLE ON SELECTED PRODUCTS WHEN CLEARLY INDICATED AGAINST THAT PRODUCT.

Q4. Is a completely undetectable Radar Detector available?

The only 100% passive designed and stealth radar detector is our DSI Computer. All other radar detectors are built on active technology. A well designed modern detector is significantly less detectable. While most Radar Detectors can easily be detected by the police at 1km away, the emissions of some radar detectors are very different and significantly less obvious than all other Radar Detectors. Most other imported Radar Detectors are designed for use in the USA, UK or Asia where Radar Detectors are perfectly legal. SUBJECT TO CHANGE WITHOUT NOTICE. Some newer products claim to be completely undetectable, but strangely they are also advertised as "non-upgradable." Are they worried about something? Obviously due to the disclaimer included inside the packaging. Check this video to show measurable emissions from one such detector. We offer the Escort 9500ci that is currently tested as being a stealth design.

Q5. What are the risks of using a Radar Detector?

The use of Radar Detectors is illegal in all states of Australia, except Western Australia. Suppliers in QLD have been touting possible law changes in WA for YEARS yet nothing has changed. With penalities varying between the states. In order to greatly reduce the risk of being fined $1200-$1500 and loss of your license. Contact us to discuss stealth radar detectors for use in other parts of Australia.

Q6. How do your Radar Detectors connect to my car?

Most Radar Detectors are supplied with a windscreen mounting bracket and a power cord to connect to your cigarette lighter. Often a direct hardwiring kit is either available separately or included with some products to allow direct connection to your vehicle's electrics without using the cigarette socket. Although sun visor clips and other mounting brackets are available, we do not recommend using other forms of mounting as it can impact on the detection range of your radar detector. Mounting in any other fashion than recommended by the manufacturer is no advised.

Q7. What is the range of your detectors?

This is the eternal question. Some manufacturers will say you get a firm 100m or 500m, 1000m or even longer, but that is impossible to say or guarantee and is a false misleading claim. There are too many variables including, type of speed camera, when the speed trap is actually activated, how many cars are in front, near and behind you, temperature of the day, type of road surface, the colour of your car, other obstacles on or and near road, the amount of day light at the time, is the road straight or bending, is there an incline or decline to the road and how many radar or laser threats are being detected at once. What we can tell you, is that police typically are not legally able to target a car more than 600 meters from their position. With Radar Detectors it is important to purchase a product that you knows functions well in Australia with local warranty and support.

Q8. Tell me about warranty and after sales service and support.

Many suppliers on the web are either unapproved retailers or part time hobby operators. If you contact any of the major US manufacturers (Beltronics, Escort, Whistler, Cobra, Valentine etc) most have statements on their web page that they do not sell to international retailers and also do not provide warranty, service or support on their products purchased from unapproved dealers or internet suppliers. If you buy an imported product from an unapproved retailer, you will not have any manufacturer's warranty.

Q9. Where is the best place to mount my Radar Detector?

A9. The proven best place to mount a Radar Detector is in the centre of your windscreen, near to the bottom. Yet, it must not be so low that it looks into your windscreen wipers. It also needs clear line of sight to the very front of your car and must be able to see over any hump in your car's bonnet, plus clear line of sight out the rear window. When a speed camera is pointed at your car, it is generally pointed at the space between your headlights or number plate. Placing a Radar Detector on your dash board or high on your windscreen near your rear view mirror can reduce it's range. The tinting high on your windscreen will also reduce it's range. If you position your Radar Detector to the side of your windscreen, it will greatly reduce its 360 detection and overall range.

Q10. I have a second hand detector, can you help me?

A10. Generally no. If you have purchased from elsewhere or second hand, we only provide assistance and warranty support to direct and original customers. Similarly we are under no obligation to supply spare parts for products not originally purchased from us. Do not call us for help or assistance with products not purchased from us or from an unapproved retailer.. There are many part time operators who come and go on a regular basis and we do not clean up after them nor handle their service or warranties.

Q11. How long have you been in the business?

A11. We have been registered as business since 1992 and an Australian company since 1998. We will be here to offer genuine after sales support, service and warranty repair or replacement, unlike some of our competitors who have only been trading for 1 month, yet claim to offer full warranty service when they have not even existed for a full warranty period. We have a 100% customer satisfaction policy and firmly support each and every product that we have supplied and will supply. A company GST receipt is provided as proof of your warranty and purchase from us.

Q12. Do you give advice on speeding fines or road laws?

A12. No, not only is it not our responsibility, we do not give any form of legal advice, speak with your local Road Traffic Authority or your solicitor. Road laws are different in every state and every country, it is your responsibility to check your local regulations. Some "radar consultants" want to charge you thousands of dollars to act as "expert witnesses" when all this information is freely available on the internet or via freedom of information or on EBay for $9.99 in books titled "How to fight a speeding ticket."

All information, specifications, pictures, products and prices subject to change without notice. Special offers, discounts or packages may be discontinued at any time without notice. Errors and omissions excepted.
Price Match Guarantee must include GST, stock must be available and be a legitimate Australian company.